Job highlights
- Bachelor's degree in Computer Science or related field; 2-5 years in IT operations; strong knowledge of Windows/Linux servers and cloud technologies
- Manage and support IT infrastructure; troubleshoot incidents; perform system backups and audits; provide technical support
Job description
Job Description :
We are looking for a skilled and detail-oriented IT Hardware System Engineer to manage and support the company's IT infrastructure, ensuring optimal performance, availability, and security of systems and networks. The ideal candidate will have hands-on experience with systems administration, network management, and incident response.
Key Responsibilities :
- Monitor, maintain, and support servers, networks, and systems for optimal performance.
- Manage and troubleshoot incidents related to hardware, software, and network systems.
- Perform regular system backups and disaster recovery planning/testing.
- Manage user accounts, access permissions, and IT assets.
- Implement security protocols and conduct regular system audits to ensure compliance.
- Collaborate with other IT teams and departments to support business applications and services.
- Create and maintain IT documentation, including SOPs, system configurations, and support logs.
- Manage vendors and service providers related to IT infrastructure.
- Participate in IT projects, upgrades, and roll outs as needed.
- Provide technical support to internal users across multiple locations (onsite and remote).
- Maintain inventory of IT hardware assets and ensure proper lifecycle management.
Requirements :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2-5 years of experience in IT operations, system administration, or a similar role.
- Strong understanding of Windows/Linux/IOS servers, network infrastructure, and cloud technologies (e.g., AWS, Azure).
- Knowledge of ITIL (Information Technology Infrastructure Library) practices and change management processes.
- Excellent troubleshooting and analytical skills.
- Excellent knowledge in IT asset management & strong communication and documentation skills.
0 Comments