Job highlights
- Experience in IT infrastructure management with knowledge of ITIL processes and backup solutions like Networker and Data Domain
- Oversee program deliverables, manage client relationships, and coordinate technical teams for service delivery
Job match score
Early Applicant
Keyskills
Location
Work Experience
Job description
Role & responsibilities
- Solid organizing and planning skills to oversee program deliverables
- Solid priority setting and delegation skills
- Solid analytical, problem solving, negotiation and organizational skills
- Leads end-to-end service delivery to meet contract specs and customer needs.
- Builds strong client relationships, manages escalations, and identifies growth opportunities.
- Coordinates technical teams, tracks performance, and drives continuous improvement
- Exp in working in IT industry monitoring and managing IT infrastructure components.
- Knowledge of ITIL processes.
- In-Depth Knowledge of Networker and its modules, Data Domain, DPA , VM backups, Data Domain, and Tape Libraries. Solid knowledge of backup and restore skills.
- Knowledge on Networker, Avamar, Data Domain, DPA.
- Experience with any scripting languages such as Perl /Shell/Python/Java, R etc.
- Understanding of methodologies like ITIL,.
- Also, client backup configuration requirements for backup agents.
- Good knowledge in administration and creating reports on the reporting tools like Dell EMC DPA.
- Backup software integration with most used applications in the industry (e.g. Backing up MS Exchange, SQL, Oracle, Lotus Notes, VMWare, DB2)
- Understanding of Backup and recovery Concepts and troubleshooting
- Candidate should have worked on Networker, Data Domain, DPA upgrades in production environment.
- Knowledge on VERITAS NetBackup or Avamar will be good
- ITIL v4 Foundation preferred
- Flexible to work in shifts 24x7
- Strong in OS Fundamentals Windows, Linux, VMware and others.
Nice to have skills
PMax / VMax / PowerScale / VNX / CISCO MDS/ Brocade FCVMware, Linux, Windows, Networking Basics
Full Time, Permanent
IT & Information Security - Other
Education
Any Graduate
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