Title Principal Oracle DBA Oracle

Job Description As a Principal Support Engineer at Oracle, you will be a vital member of the Support organization. Your primary focus will be delivering post-sales support and solutions to Oracle customers, while also advocating for customer needs. You will play a crucial role in resolving post-sales technical queries related to Electronic Support Services, serving as a key point of contact for customers and providing guidance to both customers and internal Oracle employees on various customer situations and escalated issues. Your role will involve offering strategic technical support to ensure the highest level of customer satisfaction. You will leverage automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. As an expert member of the technical problem-solving team, you will be sought after to address complex and critical customer issues. Additionally, you may be required to provide on-site customer visits for service delivery. In this pos…